The Challenge
A leading technology company with offices in 15 countries faced challenges with employee integration and retention. Their multilingual workforce struggled with professional development opportunities, and managers lacked the cultural competency skills needed to support diverse teams effectively.
Project Details
The Process
A strategic approach to creating impactful learning experiences
Stakeholder Alignment
2 weeksConducted workshops with C-suite, HR leaders, and employee resource groups to define success metrics
Content Development
6 weeksCreated culturally responsive training modules with input from employees across all regions
Technology Integration
4 weeksBuilt custom LMS integrations and implemented AI-powered translation features
Global Rollout
4 weeksPhased deployment across regions with local champions and ongoing support
The Solution
Designed a comprehensive modular training system featuring: • Multilingual onboarding paths in 8 languages • Cultural competency workshops for managers • Peer mentoring platform connecting employees across regions • Microlearning modules for just-in-time support • Analytics dashboard for tracking engagement and progress • Quarterly virtual summits for continuous learning
Technologies & Tools
The Outcomes
Measurable results that demonstrate the impact of thoughtful instructional design
40% reduction in onboarding time for international hires
25% increase in retention of multilingual employees
87% improvement in cross-cultural team collaboration scores
5,000+ employees completed training in first year
ROI of $2.3M through reduced turnover and improved productivity
This program has fundamentally changed how we approach diversity and inclusion. Our multilingual employees finally feel valued and supported.